About us

Whānau Centred Services is an independent not for profit social enterprise with a drive to provide integrated social services within the Waikato. We operate under the Charities Act 2005. 

Our goal as a team is to facilitate the development of strong therapeutic relationships that are client led, so that in partnership we can maximise strengths and minimise challenges in achieving goals. 

Whānau Centred Services recognises the importance of wellbeing and relationships, and the negative outcomes for whānau when this is reduced. When we are healthy and resilient we lead a full life and can overcome personal challenges. We form and sustain positive relationships with whānau, friends, peers and intimate partners. Whānau are safe, and conflict and violence are reduced.

Whānau Centred Services recognises that for our tamariki to thrive, their physical, mental, emotional and social needs must be met. When parents are skilled and confident they can form a warm and secure attachment with their children that meets their developmental needs. Parents create a nurturing environment for their children to grow up in, that is free from violence. Children and young people achieve developmental milestones, feel good about themselves and have a strong sense of self-identity. 


Value people

  • We act with authenticity, honesty and integrity, and strive to establish and maintain the trust and confidence of our clients
  • Whānau needs and aspirations at the centre with services that are integrated and accessible 
  • Our clients are the focus of our practice. We respect the cultural needs and values of the client.
  • We strive to uphold the human rights of clients and their families, treating all people with dignity by acknowledging and upholding every person’s value and worth. 

Value our mahi

  • Whānau rangatiratanga - building whānau capability to support whānau self-management, independence, capability and autonomy.
  • We are committed to growing a culturally competent and technically skilled workforce able to adopt a holistic approach to supporting whānau aspirations
  • We use strengths based practice to gain meaningful results. Supporting achievement, acknowledging success.
  • We generate and implement creative ideas, effective training based on recognised theory that meets the needs of people.

Value our relationships

  • Our priority is to build relationships that benefit whānau.
  • Respect the status of Māori as tangata whenua & support the principle of partnership reflected in the Treaty of Waitangi
  • We build partnerships at all levels and phases of service delivery, including the choice of services available as well as the actual delivery of service. 
  • Work openly and respectfully with colleagues
  • We seek to foster positive and authentic relationships, including relationships with all people who work within wider communities, and service users and their families/whānau. 


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